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1C support

Solution for any issues concerning working with 1C software products

Delegate any problems and questions about 1C applications to the MTS Cloud team and focus on strategic business goals.

Why place 1C in the cloud

Service structure

Information and technological support subscription
  • 1C software products updates
  • Access to the knowledge base 1C: ITS
  • Qualified help from certified specialists
1C subscription service
  • Dedicated line of consultations 1C
  • Solving complex issues on working in 1C software products
  • Refinement of 1C software products for business requirements

Why MTS Cloud

Rates for the subscription service

Rates
Cost
Specialist's work hour
2 800 RUB
Package (5 hours)
12 000 RUB
Package (10 hours)
23 000 RUB
Package (15 hours)
33 000 RUB
Package (20 hours)
42 000 RUB
Calculate

Support rates

To receive configuration updates and access to 1C services, it is required to have a subscription to the information and technological support of 1C: ITS, in fact, this is access to the 1C site with update distributions and services inside the configurations

ITS Basic
Access to updates and services 1C: ITS for commercial enterprises. The minimum tariff for providing official support for software products "1C: Enterprise"
ITS PROF
Extended access to updates, consultations, 1C: ITS services for commercial enterprises. Includes information and methodological support for accountants, personnel officers, managers and IT specialists
Name
3 months
6 months
12 months
24 months
ITS PROF. Continuous renewal cost
9 894 RUB
17 869 RUB
33 816 RUB
X
ITS PROF. Сost
11 871 RUB
21 440 RUB
40 572 RUB
60 869 RUB
ITS Base. Continuous renewal cost
X
9 055 RUB
17 136 RUB
X
ITS Basic. Cost
X
7 547 RUB
14 280 RUB
X

3 months

ITS PROF. Continuous renewal cost
9 894 RUB
ITS PROF. Сost
11 871 RUB
ITS Base. Continuous renewal cost
X
ITS Basic. Cost
X

6 months

ITS PROF. Continuous renewal cost
17 869 RUB
ITS PROF. Сost
21 440 RUB
ITS Base. Continuous renewal cost
9 055 RUB
ITS Basic. Cost
7 547 RUB

12 months

ITS PROF. Continuous renewal cost
33 816 RUB
ITS PROF. Сost
40 572 RUB
ITS Base. Continuous renewal cost
17 136 RUB
ITS Basic. Cost
14 280 RUB

24 months

ITS PROF. Continuous renewal cost
X
ITS PROF. Сost
60 869 RUB
ITS Base. Continuous renewal cost
X
ITS Basic. Cost
X

You cannot update 1C programs if the client does not have a valid subscription

Calculate

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FAQ

Currently service is available for legal entities only.

Please contact your personal manager or fill in the request form on website.

Please fill in the request form on website.

Yes. Please contact your personal manager or fill in the request form on website.

Please send your request directly to MTS Cloud team via e-mail feedback@cloud.mts.ru and we will review it individually.

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