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18 November 2019
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Evolution of cloud-computing services in Russia

For thousands of years, our ancestors have migrated around the world. Now the same happens but with applications and workloads that migrate from physical, rigidly defined infrastructure to the clouds, as well as between the clouds. Here are some excerpts from a discussion during Dell Technologies Forum.

For thousands of years, our ancestors have migrated around the world. Now the same happens but with applications and workloads that migrate from physical, rigidly defined infrastructure to the clouds, as well as between the clouds.
Here are some excerpts from a discussion during Dell Technologies Forum.

What are your recommendations to developing and defining a cloud strategy?

Anton Zakharchenko, Strategy Director at #CloudMTS: Multi-cloud as a strategy can be used to solve specific problems. Companies can have several different installations, specifically for solving problems on top of different clouds, whether they are foreign service providers or Russian ones.

There are companies that define business risks for themselves. If we are talking about the risk of unplanned downtime of the information system, then this is one side of the problem. It can be solved by duplication of different systems. If you need to protect your system from downtime of the local site, then the disaster-resistant solution is for you.

There are companies that evaluate risks. For example, financial risks. Once a client reached out to us and said: “I don’t want to place all my infrastructure at your stage, because I understand that it is not safe and stable for us to keep all systems in one place.” In company’s strategy was stated that it should use at least two suppliers, moreover, financially independent. So it would be protected from the financial collapse of the supplier company, from technological failures, etc. There are mature clients who really think about it.

The Russian market is very diverse. Some companies plan their multi-cloud strategy, understand how they will use it. Others solve solely experimental problems.

We see that providers in the Russian market are implementing the so-called bimodal cloud model. Therefore, this implies that they offer public cloud services in the open market and, at the same time, act as a provider for internal divisions of their company. Like, for example, Cloud MTS for MTS or Sbercloud for Sberbank. Is there a difference in the services offered, SLA, the infrastructure used? Have there been situations in your practice when you could not fulfill the request of your company’s divisions and were forced to recommend contacting another cloud services provider to find a solution?

Anton Zakharchenko: The term “bimodal” really fits in this case. We developed as a service provider with a focus on the foreign market and decided that we would work for commercial companies, provide high quality services and products that would satisfy our customers. This was the main trigger for growth.

At first, we were afraid that we would be forced to make a cloud for internal companies use only. But, as practice shows, this approach has limitations: if your product can be used only inside your business, the higher the chances are that you will fall behind competitors, miss requests from clients and lack feedback that would help you outstand top players on the market. Therefore, we built a commercial service and contracted a fairly large number of customers, worked out to the last detail SLA and have high quality standards for customer service.

Of course, I’m not saying that all requests inside our company are the same. It’s not like that at all: different departments and divisions have different financial conditions, different requirements for payback periods, marginality, etc. But in terms of quality of service, platform, technical support, we have the same high standards.

We can say that this year the Russian market of cloud-computing services turned 10 years old. In 2009, the first IDC report on the Russian cloud market was released. It was stated there that the volume of sales of cloud services comprised $4.8 million, including IaaS (Infrastructure as a Service) that accounted for $200K. Over these 10 years, the Russian cloud market has grown by about 200 times. It is expected that this year its total volume will exceed $1 billion. In your opinion, what are the future prospects for the development of the cloud services market in Russia?

Anton Zakharchenko: Giving forecasts is a thankless task, so I’ll provide a case. Gazprombank Leasing, which is among our clients, is a young company that entered the market last year. There is tough competition on the market of financial services. The step was risky, because the result was incomprehensible, it was not clear whether the business would take off or not.


Providers are willing to increase internal efficiency at the expense of scale. In my opinion, this indicates a certain exhaustion of the growth potential of basic services – by margin, I'm not talking about revenue. I think that in the coming year we will focus on the development of new services, improvement of providers’ ecosystem or integration of any new solutions to distinguish ourselves in the market and provide more valuable and high-margin services, since any business values ​​margin in the first place. My vision is this: the vaster the market is, the more differentiating services there must be.

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